
IMPORTANT MESSAGE
We have noticed a significant rise in abuse towards our reception team. Our Patient Advisors do their best under often very busy and challenging circumstances. Our team are trained to a high standard by our GP’s who have asked our team to ask certain questions as part of our triage process, and to determine the right care at the right time.
PLEASE BE KIND AND CONSIDERATE AT ALL TIMES WHEN INTERACTING WITH OUR STAFF
We support the Governments zero tolerance policy for healthcare staff which states that GP’s and their staff have a right to care for others without fear of being attacked or abused.
We take the well being of our staff very seriously and patients are at risk of being removed from our list if they display rude, abusive or violent behaviour.
Thank you
The GP Partners and Management team
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
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